Legal notice


Store Information

Store Name

Project MA Co., Ltd.

Head of Operations

Masaya Ito

Address

Calmness Heights 701, 1-22-9 Kahei, Adachi-ku, Tokyo 121-0055, Japan

Phone Number

03-5776-3827
Please note that we do not offer customer support by phone.
Please contact us via our contact page.

Email Address

info@project-ma.jp

URL

https://project-ma.jp/


Terms of Sale

Defective Items

Please contact us within 7 days of receiving your order.

After you return the item by cash-on-delivery (shipping at our expense), we will exchange it for a non-defective replacement.

If no replacement is available, we will issue a refund instead.

For customers residing outside Japan, we will review photos of the item and respond accordingly.

Shipping Area

We ship within Japan and internationally (China, Taiwan, South Korea, Malaysia, the United Arab Emirates, European countries, the United States, Mexico, and other countries and regions available for selection at checkout).
For international orders, any customs duties or import taxes incurred are the responsibility of the customer.

Delivery Time

Orders are shipped within one week after payment confirmation.
For international orders, delivery times after shipment vary depending on the destination country or region.

Shipping & Other Fees
(in addition to product price)

<Shipping Fees>
Shipping fees vary depending on the weight of the items and the delivery destination. The exact amount is calculated and displayed automatically at checkout.
For international orders, any customs duties or import taxes incurred are the responsibility of the customer.

Payment Methods

Credit card (VISA / MASTER / AMEX / JCB)