LUCICA「ルシカ」 - TSUNOID　ガレージキット

*Please check the " Delivery Policy " page for details.

About shipping

If the item is in stock, it will be shipped within 2 to 4 business days of your order.

Pre-order items will be shipped approximately one week after the release date.

• If you pay for pre-ordered items and regular stock items at the same time, they will be shipped together on the delivery date of the pre-ordered items.
• We do not ship on Saturdays, Sundays, and holidays.
• We do not ship overseas.

Delivery may be delayed depending on weather and road conditions.

about shipping cost

Post-in delivery

350 yen (tax included) *Only available for some products

home delivery

Domestic delivery (other than Hokkaido and Okinawa): 800 yen (tax included)

Hokkaido/Okinawa: 1000 yen (tax included)

Regarding changes to order details

Changes to the order details after the order has been confirmed can be made before the product is ready to be shipped.

Please contact us as soon as possible using the inquiry form.

Please note that if shipping preparations have already been completed by the time you contact us, we will not be able to accept changes to your order.

Please note.

About returns, exchanges, and cancellations

Returns and exchanges due to defective products

We take every possible measure to ensure the quality of our products, but in the unlikely event that the product you receive is damaged, stained, or otherwise defective, please contact us using the inquiry form within 7 days of receiving the product.

At that time, please specify the product name and quantity.

We will check the points you have pointed out and take immediate action.

Returns and exchanges due to customer convenience

Due to the nature of the product, we cannot accept returns or exchanges due to "customer's convenience" after the product has been shipped. Please note.